Roxy Palace
Roxy Palace
We came in not knowing what to expect. The name was familiar but we had not actually spent any time here. We were clearly missing out because after spending some time at Roxy Palace Casino, we have found they offer a great range of games, has one of the best Live Chat teams available and uses leading software providers – Microgaming. It’s good news all round, the bonuses are also fantastic and players are rewarded for coming back, which is also great. Check them out, the games are amazing.
Overall Rating
Roxy Palace Info
Roxy Palace
Claim £150 Bonus
Roxy Palace Casino has been around since 2002 and is owned by Megapixel Entertainment Ltd and is one of three online casinos that they currently own. Roxy Palace Casino uses Microgaming to power their casino which is one of the most popular and renowned software operators around. The casino is available in 3 languages – English, Swedish and German. They accept 5 currencies – Pound Sterling, Denmark Kroner, Euros, Swedish Kronor and US Dollars. Roxy Palace Casino is proven fair and uses a random number generator. This means no one games outcome can be predicted, creating a safe and fair platform for customers. There is a long list of restricted countries/territories including Australia and US. Malta Gaming Authority and UK Gambling Commission license Roxy Palace Casino.
Roxy Palace Casino uses different shades of blue in their colour scheme and has a very organised and attractive looking online casino. Players can select different game categories from the bottom left and scroll through the various games. The top toolbar allows players to manage login and cashier functions
Roxy Palace Casino Online Casino Bonus and Offering
New Customers
New customers who make their first deposit within 72hours of making their account will be eligible for the “Welcome Offer”. This offer matches the customers deposit 100% up to £150 and is paid in Bonus Cash. They also offer a 50% match on the customer’s second deposit up to £200. The total maximum bonus that can be awarded is £350. The Bonus Cash is subject to a 50x wagering requirement before it will be released as Real Cash.
Existing Customers
There are always promotions available for existing customers at Roxy Palace Casino. The offers are subject to change at any time, currently, they have an offer for both Roulette and Live Blackjack. Players who hit five Blackjacks in one day will receive £5 in bonus funds or £20 if they can hit 10. They also offer a 10% bonus on Roulette up to £100. This means players will receive 10% on top of their total winnings, or 10% cashback on their total spend if they lose. These bonuses are subject to a 50x wagering requirement.
Loyalty
With “Roxy Rewards”, depositing customers are occasionally offered bonuses which include Free Spins and Deposit Bonuses amongst other great offers. Players should check their notification icon on the top bar to see if they have been chosen for an offer.
Roxy Palace Casino have “The Players Club” which is their own tier and points system. Points can be earned by playing any games at the casino, contributions towards points vary from game to game. Slots always contribute 100%. 1000 Points can be redeemed for a £10 Bonus. Points also contribute towards the players “Tier Level”. Each level offers increasingly generous bonuses and perks while the highest level “VIP” offers the greatest offers and perks and cannot be dropped down from. By this we mean you cannot drop down tier levels. Other levels have set amounts of points needed to be earned to maintain the status, “VIP Tier” is a lifelong status.
Download and Registration
Roxy Palace Casino is available on many different platforms. You can access the casino online using a web-browser, download the casino to your desktop by scrolling to the bottom of the website and selecting “Premium Casino”. Alternatively, there is an App available for both Android and IOS.
By selecting “Sign Up” or “Join” on the website or App, players will be directed to the registration form. This is a very quick 3-step form that takes 30 seconds to complete. Make sure you use a valid email address and phone number to be entitled to existing and future promotions. Also make sure Flash Player and any Browser are fully updated before registering, the outdated software may be incompatible or run into issues.
Once completed, players are now eligible to deposit.
Banking
Selecting “Deposit” on the top toolbar will open the cashier. Firstly, set which state or region you live in if required, after this, customers are asked to select their deposit method from the following – Credit Cards, Debits Cards, PayPal, Neteller and Skrill. The minimum amount that can be deposited through any payment method is £10.
The cashier also allows players to choose “Withdrawal” or “Reverse Withdrawal”. We can never decide whether we prefer Reverse Withdrawals being available or not. It would be down to personal preference, but it’s there if required.
Games and Offering
- Roulette – 16 fantastic Roulette games including variations such as – “Speed Roulette”, “Double Ball” and “Multi-Wheel”
- Blackjack – 22 superb Blackjack games including variations such as – “HiLo 13”, “Spanish Blackjack” and “Perfect Pairs Blackjack”
- Live Casino – There is an amazing range of games available in the Live Casino. These include – Blackjack, Roulette, Texas Holdem, Baccarat, Stud and Dream Catcher
- Slots – Fantastic range of Microgaming Slots. These include casino favourites such as – “Jurassic World”, “Sugar Parade” and the new and fantastic “108 Heroes”
- Jackpot Games – A selection of Slots and Games with amazing Jackpots, making lucky players rich from one quick spin/game!
- High Limit – This section features 3 Blackjack Games and 1 Roulette Game with stakes set for the “high rollers”
Customer Support
Customer Support is available at Roxy Palace Casino 24/7 through their Live Chat Service. This service is very responsive and advisors are able to give full and accurate answers in their replies. We were very happy with the experience and there is nothing negative to say about them. They spoke fluent English and were very knowledgeable when it came to Roxy Palace Casino. They also offer a large range of Email contacts, the most relevant being their Support email.