CasinoLuck
CasinoLuck
We were fairly impressed with CasinoLuck, they offer a wide variety of games and like to reward their customers regularly. Customer service had a fast response and were very polite and knowledgeable. There really isn’t a bad thing to say about CasinoLuck, it is just unfortunate they are not available in more countries because we believe they would do very well.
Overall Rating
CasinoLuck Info
CasinoLuck
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CasinoLuck Casino was established in 1999 and is owned by Minotauro Media Ltd. Casinos. This casino has a good reputation and are powered by leading software developers NetEnt and Microgaming and is available in 12 languages. CasinoLuck Casino does not accept players from a long list of countries but they do use over 30 different currencies on their web-based client. CasinoLuck Casino is licensed by UK Gambling Commission, Curacao, Malta Gaming Authority and Danish Gaming Authority.
The website composition is very nice, they use a grey/black colour scheme to keep things neat and simple. Fonts are large and clear while categories are well-placed along the top of the casino. The games are easily navigated with the help of a search bar.
We really like the look of CasinoLuck, they have a very attractive casino but nothing can be said just yet, it’s important to see what they offer their customers before any decisions can be made.
CasinoLuck Online Casino Bonus and Promotional Offering
New Customers
CasinoLuck have an excellent “New Player Welcome Package” where players can receive a 100% deposit match on their first deposit. Also included is a second-day deposit match of 50% up to £150 and 150 spins on the popular slots game Starburst. This bonus and the free spins are subject to a 50x rollover requirement.
Existing Customers
Existing customers can take advantage of the “Monthly Reload Bonus” which offers players a 100% deposit match up to a £150. This can be taken advantage of every month (subject to change). This bonus is subject to a 50x rollover requirement.
With the “Viva El Casino” Promotion, players can receive free spins on the currently chosen slot machine. Players who deposit £20 will receive 40 free spins on the designated slot. Players who deposit £30 will receive 60 spins while those who deposit £40 will receive a generous 80 free spins. Any winnings are subject to a 50x rollover requirement.
All promotions available at CasinoLuck are subject to change.
We can see that there are some very nice offers available at CasinoLuck, although rollover requirements are rather high, they do rollover their monthly bonus every month, so players have many opportunities to try and beat the casino without risking their bankroll.
Loyalty
CasinoLuck allows their players to climb through the ranks. The first rank is “New Member”, The ranks therein are Bronze, Silver, Gold, Platinum, Premium and finally Prestige VIP. You have to collect points to climb through the ranks by playing your favourite games. Each level has its benefits such as increasing free spins every Sunday, faster redemption rates and birthday bonuses.
If you are lucky enough to get an invite into CasinoLuck’ “Prestige VIP” club you will receive tons of amazing promotion offers. On day 1 you will get £100 Bonus Cash. Day 2 offers 50 “Free Prestige Spins” and on day 3 you get a personalised offer from your personal account manager.
Download and Registration
CasinoLuck can be accessed only via their browser-based casino, there is no download required. Upon entering the casino, the customer can select “Join” at the top right of the screen which will direct the customer to the registration form. This is a 2-step form and takes less than a minute to complete. Players require a valid email address to register and need to remember to make sure their browser and Flash Player are fully updated.
Banking
The customer can access the cashier by selecting “My Account” from the drop-down menu on the top bar. Alternatively, selecting “Deposit” on the top right will direct customers straight to the deposit menu. CasinoLuck accepts some of the major depositing methods such as Visa, MasterCard, Maestro, Neteller, and Skrill. Customers can deposit from as little as £10 with a maximum deposit being £4,500.
Games Offering
CasinoLuck meet a variety of gaming needs, offering a range of slots, table games, live casino and more. Stakes can be as small as 0.10p giving every player the chance to have a fun experience with any size of bankroll. Below we have listed each category that CasinoLuck offer and what we thought they had to offer.
- Featured Games – These are the games that are featured by the casino. These games are generally slots titles
- New – CasinoLuck Casino are dedicated to keeping their content fresh, in this category you can kind find brand new titles to the casino. Titles such as Emoji Planet, Munchkins and Cashapillar are amongst many great titles available
- Video Slots – CasinoLuck have well over 600 Video Slots available for customers with stakes from as low as 0.10p, you are sure to find what you are looking for in this incredible library
- Classic – A small list of some the more classics slots such as Lady Of Fortune and Troll Hunters, with stakes from as low as 0.10p
- Casino Games – We expected to see more in this category, nonetheless there was a small list with a good variety. Blackjack, Roulette, Video Poker and Baccarat can all be enjoyed here with stakes from £1
- Scratch Cards – There is a modest selection of Scratch Cards available with all sorts of amusing and cute themes. Stakes start from 0.25p up to £150
- All Games – A list of all games currently available at the casino
- Recent Games – Games that the customer has played recently
CasinoLuck have a fine range of games on offer. We thoroughly enjoyed the Video Slots and some of the Classic Slots available. There is also a live casino available at CasinoLuck that offers Blackjack, Roulette and Baccarat with stakes from £5 to £10,000. As long as players have a solid internet connection, the games at CasinoLuck run smoothly with no audio or graphics issues. They are powered by well-respected software developers so you can assure that the playing experience will always be as seamless as possible.
Customer Support
CasinoLuck have a 24/7 live chat service which offers players direct support at any given time. We found operators to be very helpful and polite. They were able to answer all questions thrown at them in a quick and timely manner. Email and phone support is also available but live chat is the method we recommend using.
Live Chat can be accessed by selecting the “Headset Icon” on the top right of the screen. This immediately opens the Live Chat Service Window.